FOUNDATION RETAIL EXPERTS 2018
Retail Director - Harrods
Laura Brown is the Retail Director for Harrods. She has held a number of roles at the luxury brand since 2003, only taking a break between 2012 - 2014 as she took on the role of Senior Retail Director at Value Retail.
Laura will host the leadership tutorial at the start of the programme. She will share her experience of the highs and lows of leadership as well as her approach to leading teams that drive sales, service and customer experience at Harrods and Value Retail.
Chief Executive - Pets at Home
Peter is Group CEO of Pets at Home Group PLC appointed in 2018. He has been with the retailer since 2011 initially as Commercial Director then COO & more recently Retail CEO.
An experienced retailer with 30 years in retail having worked for M&S, Sainsburys, Iceland, Asda and Wilkinson Hardware Stores. Significant achievements under Peter’s leadership include – V.I.P. – The Very Important Pets Club, the award winning pet loyalty scheme launched in 2012 now with over 4.5 million members with 1 in 3 dogs and 1 in 4 cats, in the UK registered on the scheme. A truly seamless web and store operations allowing pet shoppers to shop with Pets at Home in any way they wish with 65% of all orders being chosen to be collected in store. Kids Pet Workshops – with over 65,000 workshops being run in store last year alone.
Pets at Home was successfully floated on the UK Stock Market in March 2014. Today the business has 448 Pet Superstores, 461 Vet Practices, 309 Groom Room Salons, Pets at Home is the UK’s leading Pet Care Business, with sales of nearly £900m
Managing Director - Waypoint
Nick has a passion for people and their development, his greatest pleasure is the satisfaction gained from enabling an individual or team to realise their potential, clarifying their vision and being part of their journey. As a Success and Leadership coach, trainer and facilitator, Nick is fortunate enough to have the opportunity to do what he enjoys every day.
As part of his journey, Nick has worked in large site retail management which has allowed him the privilege of managing thousands of people in challenging environments within several blue chip companies. His key skills are coaching senior leaders, directors and senior managers to higher levels of performance. Nick also specialises in programme research and development, to produce interventions that marry precisely with the client’s needs and deliver the required outcomes. He brings to life management models and theories which create real learning and application generating strong, trusting relationships with key stakeholders.
Head Of Learning & Development - BrewDog
Andrew’s career began with the Scottish Co-operative Group where he trained in Accountancy before seeking an opportunity with Boots in 2006 as a Regional Finance Manager. Whilst at Boots, Andrew embarked on a Leadership Development Programme which brought him to the Oxford Summer School Academy as a delegate in 2009.
From there, Andrew decided to take a different career path and ventured into the world of Learning & Development, where he has held various roles across Boots, Specsavers, Boots Opticians and is now Head Of Learning & Development for BrewDog.
Andrew joined the Foundation School as a Group Leader from 2012 to 2015 and then moved into the role of Programme Manager in 2016. Andrew is supported in leading the Foundation programme again this year by his team of experienced group leaders.